Frequently Asked Questions

What is TABS?

TABS is an integrated retail, trade counter and warehouse management platform built for UK businesses. It combines EPOS, stock control, e-commerce and logistics into one connected system with embedded AI capabilities.

Who is TABS designed for?

TABS is built for retailers, trade counter operators, and warehouse businesses across the UK. We have particular expertise in tool and hardware retailers, with direct integrations for suppliers like Toolbank, Draper, Trend and Sealey.

How long has ETABS been operating?

E-Trading and Business Services Ltd was established in 2010. We have over 15 years of experience building software based on direct retailer feedback.

What hardware do I need?

TABS runs on standard PC's, Mac's, Android and iOS Tablets. We can supply dedicated till hardware and hand held scanning terminals

Do I need my own server?

No. TABS is a cloud-based platform — we handle all the infrastructure. This eliminates expensive on-site server hardware, maintenance costs and version upgrade fees.

How long does setup take?

Setup timescales vary depending on the size of your business and the modules you need. We work closely with you during onboarding to migrate your data and configure the system to suit your business.

Which accounting packages does TABS integrate with?

TABS integrates with Sage and Xero. Invoices and financial data flow automatically between systems, reducing manual data entry and accountant fees.

Which e-commerce platforms are supported?

TABS connects with Shopify, Amazon, eBay and Google Shopping. Stock levels sync in real time across all channels so you never oversell. We also build bespoke transactional websites.

Which tool suppliers does TABS integrate with?

We have direct integrations with Toolbank, Draper Tools, Trend Machinery and Sealey. Access full catalogues with images, descriptions, pricing and stock availability. Direct ordering is available with Toolbank, Draper and Trend. Learn more about our tool retailer integrations.

Where is your support team based?

Our entire support team is based in Manchester, UK. You speak directly to our experts who know the system inside out — no outsourced call centres.

How do software updates work?

TABS is an evergreen platform. Updates and new features are rolled out automatically — you are always on the latest version with no expensive upgrade fees.

How is TABS priced?

We tailor pricing to your specific business needs and the modules you require. Contact us for a personalised quote — we are happy to discuss options that work for your budget.

Are there any hidden costs?

No. There are no server hardware costs, no version upgrade fees and no surprise charges. Your subscription covers the platform, hosting, ongoing updates and UK-based support.